We send all domestic and international orders by Royal Mail.
UK orders are sent by 2nd class 'Signed For' and usually take 2 to 3 days to arrive once dispatched (please allow 2 weeks from the point of ordering). A signature is required on delivery.
International orders are sent by Royal Mail International Tracked and can take up to 3 weeks to arrive once dispatched (please allow 4 weeks in total from the point of ordering). This service tracks the package as far as the departure airport.
If you have ordered several items, it is likely that your package will be sent by Parcelforce, which is Royal Mail's international heavy packages service. Items are tracked for in the same way as for other international packages.
Please contact us if your order is urgent or you wish us to gift wrap it and/or include a card.
If your order summary does not already contain a tracking number (only available once the order has been dispatched), you may request this by contacting us.
*FREE SHIPPING is offered on all UK orders and on international orders over £200 with the exception of the Glasgow Bedspread.