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New beginning for the new normal

New beginning for the new normal

We would like to thank you all for your great support over the past four months, which we know has been a very challenging time for many of you.

Since lockdown began, we have been sharing a daily crewel work video with you and your response to these little films has been heartwarming. We are continuing with our videos and have some exciting new ideas coming up for the months ahead, which we will share with you in our newsletters.

During this time we have been working in our own homes to bring the kits together. Phillipa has been stitching, designing and recording her videos - plus taking your orders and packing ALL the kits to post out to our friends in lockdown all over the world. We appreciate how many of you, like Phillipa, have found stitching such great comfort.

Box delivery Pembroke House
As we begin our 'new normal' way of life, to ensure we can all work safely together, we have made the big step. We moved the hand-packing of our kits from Pembroke House to a new workspace in Appleby.

Appleby Hub
Up until now, kit development and production throughout lockdown has taken place in Phillipa Appleby. This wasn't the most efficient or relaxing way of working, however it ensured we could continue to supply orders. Now, wit hour move to a new premises everything is in one place and each member of the team can work with ample social distance and in safety.

We have been so fortunate throughout the lockdown to have had our postal service working. However, with more mail and fewer staff due to COVID, the post hasn't been as reliable and speedy as usual. We would like to thank you for your patience and the Royal Mail team, especially Phil at Appleby Post Officer for their excellent service.

As well as creating a safe environment for all the Crewel Work Company team, the move to the Appleby Hub makes our hand-packing more efficient and even more enjoyable.

Pembroke House is still the heart of The Crewel Work Company and Phillipa and Laura's family home. Here, Phillipa is busy designing, and Laura has returned from Spain with her husband and children to sit out the remainder of the summer in cooler weather.

With the rolls of linen, boxes of wools, frames and kits now outside the house, Ophelia and Juliette now have a lovely playroom to enjoy with Bella the dog, Pepper and Mikey the cats and the occasional hen (if she manages to slip past unnoticed!)

Playroom Pembroke House


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