Retreats: Important Information
In the event of cancellation, refunds are applied as follows:
- There is a 14 day cooling off period after any booking. In this time you may cancel your booking and receive a full refund.
- After this 14 day period you, or any member of your party, may cancel your travel arrangements at any time. Written notification from the person who made the booking or your travel agent must be received at our offices by email. Since we incur costs in cancelling your travel arrangements, refunds are applied as follows:
- Less than 6 months before departure date - no refund
- 6 months to 1 year prior to departure date - 50% of price of holiday
- More than 1 year prior to holiday - 100% refund (minus deposit)
- Note: If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges. If, at any point, we are able to fill your place with someone from our waiting list, we will notify you of any refund that can be made. All refunds in this case are at the Organiser’s discretion.
Note: If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges.
Your Health
It is important that you inform us of any health issues or food allergies, etc, at the time of booking. Wheelchair users should please note that, due to the historic focus of our Retreats, most of the venues are extremely old and do not have good accessibility. If you have mobility or health issues and are not sure to what extent these might affect your enjoyment of the vacation, please contact info@crewelwork.com to discuss.
Travel Arrangements
It is your responsibility to make all travel arrangements to the Retreat in time for our departure at 9am from The MacDonald, Holyrood Hotel, Edinburgh, EH8 8AU. Or, if you are travelling directly to St Andrew, to the hotel by 7pm on 29th October.
On the final day, we will travel back to Edinburgh via Glasgow and you can be dropped at nearby train stations or airports. For specific travel advice, please speak to us at info@crewelwork.com.
Alterations to the programme
The Organisers reserve the right to make additions, alterations and/or substitutions, without notice, to the itinerary/tutors or any other part of the programme in the event of unforeseen circumstances, or to improve the student experience.
Liability and Insurance
The Organisers have used their best endeavours to ensure that all goods, services and facilities provided in respect of the Retreat have been supplied, delivered, arranged or otherwise made available by properly qualified companies, organisations and individuals. They cannot, however, accept any responsibility for damage, loss or injury, howsoever caused, to participants or those accompanying them, or their belongings, as a consequence of their attendance during the days spent at the Retreat or at any of the Special Excursions or Events, or in the event that any part of the programme cannot be delivered. In the event that The Organisers have to cancel the Retreat, their liability shall be limited to refunding all monies they have received up to the time of cancellation.
All students are advised to take out their own insurance, in respect of, but not limited to, travel, cancellation, loss of payments made, medical and personal effects, etc. The importance of doing this at the earliest possible stage cannot be over-emphasised.